Come and see with H.E.A.R.T

Thursday, April 26, 2012

The Synergy 2011 Global Summit ended with a high note in Las Vegas, and we foresee even greater developments ahead for our markets worldwide.

And indeed, our 2011 Global Summit was an unforgettable event. And we all know the saying, "What happens in Vegas stays in Vegas." Well, not at Synergy WorldWide.

With new product and promotion launches we want to make sure everyone who didn't attend gets to participate in the excitement. That’s why we are bringing the Summit to a city near you.

But it matters not if you are a Star or an Executive. It is your turn to shine and leave a legacy with Synergy. We look forward to seeing you in the summit.




The Management
Synergy WorldWide

Awards and Certifications

Wednesday, April 25, 2012

In 2002, Nature's Sunshine Products- Synergy WorldWide's partner in product manufacturing- was chosen by the Nutritional Outlook magazine as Supplement Manufacturer of the Year. Editors called our facility "a monument to Good Manufacturing Practices" and lauded our unwavering commitment to product quality and our continuing investment in our manufacturing  facilities.


NSF Good Manufacturing Certification
NSF international, a non-profit, non-governmental organization and world leader in standards development and product certification, recently presented Nature's Sunshine and Synergy with the NSF Good Manufacturing Certification. NSF is a leading, third-party auditor of companies involved in the health and public safety sectors. Their certification of our manufacturing facility mean we passed an extensive audit by NSF staff, including an examination of production equipment and a thorough evaluation of our policies, procedures, and manufacturing process.

Cutting Edge Technologies part 5

Tuesday, April 24, 2012

Product Storage At Synergy, we invest so much in our products because we want you and your clients to experience real results when taking them. Proper storage plays a key role in making sure those positive results are achieved.

Certain products require specific storage conditions in order to maintain potency, so we have constructed special climate-controlled warehousing areas for particular products. Four different temperature "zones" have been designated. They are the freezer (18 degree Fahrenheit), refrigerator (38 degree Fahrenheit), controlled storage (68 degree Fahrenheit) and a fully air-conditioned warehouse for items that don't require any other storage conditions.

Proper product storage actually begins with our Quality Assurance department. They work closely with raw material vendors to make sure we understand the appropriate storage temperature for each raw material. Our computerized tracking system then makes sure each item is kept where it belongs.


Packaging
Synergy utilizes eight separate packing lines. Here are a few examples of their capabilities and capacities:

100-count line: Average 22,000 bottles of products per eight-hour shift.
Queen line: Responsible for the production of almost 60 products packaged in bottles of various sizes.
King and Ace lines: Handle tablets and capsules and are capable of filling both our smallest and largest bottles.
Ace line: Can package as many as 1 million tablets or capsules per day.

Running so many different lines also gives us the flexibility to change production schedules to meet customer demand.

Cutting Edge Technologies part 4

Monday, April 23, 2012

Bosch Encapsulator
Eight encapsulating machines manufacture up to 150,000 capsules per hour each, led by our top-of-the-line Bosch 2500 encapsulator. Its computerized control system monitors the machine's internal operations and even checks its own quality.


Equipped with self-weigher, it randomly weighs capsules and compares them with pre-programmed specifications- if capsules are found to be out of tolerance, the computer self-adjusts to refine the process. If the error persists, the machine shuts itself down and alerts an operator.

Lot Numbers
Synergy's recording and documentation systems are similar to what you would find in the pharmaceutical industry.

To begin, lot numbers are assigned to every raw material that arrives at our plant and every finished product manufactured here. That number is recorded whenever an item is used or tested for any purpose. Using the lot number, Synergy can track a raw material or product throughout the production process and know its exact location and status at all times.


Thanks to this system, the lot number of a finished product provides a wealth of information: when the product was made, what materials were used, the origins of those materials, QA test results, which equipment was used, and even who operated the equipment when the product was made. Lot numbers also allow us to track down samples of a product should post-production quality study required.

Synergy uses a computerized tracking system to manage our immense inventory and reduce the chance of human error. We use a First In, First Our (FIFO) system, which helps minimize costs (no material is allowed to sit too long) and maximize efficiency (every batch of product is fresh and potent).
The computerized system also helps make sure each is stored in appropriate area of the warehouse. Certain products and materials required specific conditions to maintain their potency and effectiveness, and special areas of the warehouse have been constructed to accommodate those needs.

Part 5 coming soon...

Cutting Edge Technologies part 3

Wednesday, April 18, 2012

Air Quality

This is a Clean in Place (CIP) system, meaning it uses a self-contained, automatic process to clean itself. Other systems have to be torn down and the individual parts cleaned separately—the CIP system is more efficient and the cleaning process has been validated by our quality assurance personnel.


The presses receive raw material from the floor above and compress it using two tons of pressure. Compressed tablets are collected and taken to the coating room, where two 60-inch Accelacoaters spray the tablets with a coating solution as they’re rotated in a pan.Tablet coating is a delicate process, so operators closely monitor each step.

Cutting Edge Technologies part 2

Tuesday, April 17, 2012

Bin Charging and Mixing
Bin charging begins in the Issuing Room where quality-tested, approved raw materials are measured. Each ingredient passes through a conical mill, which ensures that any clumps are sifted into fine powder. The conical mills empty into a tube leading to a collection bin.

Once all of the raw materials for a formula are loaded into the bin, it is weighed and compared to specifications to verify that the formula is complete. The bin is then sealed with an airtight lid to keep out dust or any other airborne particles as it is transported within the facility. This not only protects against foreign contamination, it prevents cross-contamination from product to product and ensures our formulas are pure and clean from start to finish.

Sealed bins are taken to the mixing room where they are attached to the bin hoist and mixer. The bin is raised and gently rolled by the mixer to create an even blend. Tooling in the lid of the bin helps to stir the materials as the bin is rolled. This method provides excellent mixing efficiency and preserves the integrity of individual granules.

Water Purification
Water is a key ingredient in many products, and Synergy WorldWide has outfitted our manufacturing facilities with state-of-the-art water purification systems to support our liquid line. Reverse osmosis technology guarantees that the water in our liquid products is of the highest quality.

1. Culinary water is routed through a carbon bed filtration system to remove chlorine and any other chemicals that may have been added to the water supply.

2. A water softening system reduces the mineral content of the water.

3. The softened water passes through a reverse osmosis water purifier and an ultraviolet sterilizer to    remove any remaining impurities.

4. The finished water is sent to a sterilized 1,200-gallon storage tank for safe keeping.

This purified water is routed through a continuously circulating loop that runs throughout the plant.Before it enters the distribution loop, it’s filtered again by a 1.0 micron pre-filter, another UV sterilizer, and a 0.2 micron absolute filter.This pure, filtered water is used in all of our liquid products and for our cleaning needs within the plant.

Part 3 coming!

Cutting Edge Technologies

Monday, April 16, 2012

The best testing in the industry requires more than just bright minds adn willing hands- it means giving those great researchers the machinery they need to be successful. Synergy WorldWide has invested heavily in state-of-the-art testing equipment to maintain our position as the quality leader.

QA Labs
For quality assurance labs-herb, vitamin, mineral and microbiological testing-each contains millions of dollars worth of equipment that is contantly being upgraded whenever new, pertinent technology arises. We purchased a new Inductively Coupled Plasma Mass Spectrometer (ICP/MS)-at a cost of nearly $190,000-that features a temperature-controlled spray chamber and an octopole reaction system (ORS). The new ICP/MS easily handles our large sample volume, including finished product, in-process, raw material and Prop 65 sample testing. It also requires less solvent and generates less waste for a more favorable environment impact.

Bin System
Our production facilties feature an L. B. Bihle bin mixing system. The bin system consists of four conical mills, 40 mixing bins, a PM 2000 bin mixer, an HS 2000 bin hoist, a pilot bin mixer with 300-L abd 50-L bins for development purposes, and a two station bin washing system with HEPA-filtered bin drying rooms.

This pharmaceutical-grade bin system is designed to help eliminate the possibility of direct and cross contamination. The stainless steel bins reduce exposure and the need to transfer materials from one container to another, and they reduce the amount of handling our products experience.

We employ two sizes of bins, 800-L and 1800-L. After use, each bin is cleaned in special bin-washing rooms. Using filtered water, we wash each bin with detergent and pure water rinses. Clean bins are then taken to a specially constructed drying room, which is heated to 140 degree Fahrenheit. HEPA-filtered air eliminates the chances of contamination as the bin dry.

More cutting-edge technologies in the next post!

Summer Newsletter 2012 now available

Monday, April 16, 2012

Dear Team Members,

To read our lastest newsletter, follow this link.

To download out newsletter, follow this link instead.



The Management
Synergy WorldWide

Indonesia Synergy Health Day, Jakarta

Thursday, April 05, 2012

During the event, Synergy offered a series of body check-ups that include blood vessel examination with U-Bio Clip tool, Body Mass Index, blood pressure, blood sugar, cholesterol, and uric acid levels measurement.

The event was well received by the locals, with more than 150 visitors attending the 2 day event in the cozy park area of BRI office building, Jakarta. Long queues can be seen standing and waiting patiently in front of the registartion booth.

All visitors got to try out Synergy’s Liquid Chlorophyll, Mistica and Noni Supreme at our sampling tables. Special music performance by local members to enliven and to better promote the event. Visitors were given door prizes to commemorate the event.

In conjunction with the event, Dr Roy Indrasoemantri, Synergy Indonesia’s Product and Health Consultant was invited to speak in a health seminar titled "Health Investment" to mark the end of the event.

Synergy Indonesia was also invited to an event by Military Police Corps (Corp Polisi Militer) retirees at Hotel Borobudur Jakarta on March 3, 2012.

Also partnering with Indocore and Medisindo, we provided free medical check-ups including Body Mass Index (BMI), blood pressure, blood sugar, cholesterol, uric acid levels measurement, and blood vessel examination using U-Bio Clip tool.

Dr. Roy Indrasoemantri, Synergy Indonesia Product and Health Consultant, presented his speech "Becoming Old is not the End". The participants, who are mostly old citizens, are excited and apparently very pleased with the presentation. They asked various questions pertaining to health concerns commonly faced by aging people.

Around 90 people attended the event, and samples were provided for testing. Synergy also organized a dancing and singing session, featuring our retired participants to liven up their spirit. Synergy Indonesia and Team Members also provided detailed information pertaining our products. A Military Police Corps committee commented, "The event has become so special and meaningful because of Synergy."

Thai member incentive trip to Singapore

Thursday, April 05, 2012

More than 25 Thailand Team Members were present. Pearl Executive Ponpavit Wongprasert, Team Elite Pavita Intasiri, Team Managers Panomporn Tharatanakul, Supichayanat Natsasikanya and Suchai Sripongpankul attended the 4-day-3-night trip.

Local Team Member Derek Mow Yuiet Ling also came by our office to offer his warm welcome to the Thailand Team Members.